Press release: New laws to better protect millions of Brits who book holidays online

UK families spend on average £22.10 per week on package travel abroad, which represents over a third (33%) of household spending on recreation and culture. With the advent of online booking, the way we buy holidays has changed significantly in recent years, with 83% of Brits booking a holiday online in 2017, compared to 76% in 2016.

New measures coming into force in July will provide clearer and stronger protections for holidaymakers by ensuring more types of holidays are protected by consumer protection rules.

This comes the day after the government launched its Modernising Consumer Markets Green Paper, holding companies to account who fail consumers and looking to strengthen enforcement of consumer rights.

The new measures will be underpinned by information requirements to ensure consumers are clear on what travel product they are buying and the corresponding level of protection.

According to ABTA – the Travel Association, changes to how we book travel – such as using online booking sites – have created a gap in consumer protections, with 50% of holidays not currently financially protected if a company fails.

New rules will help close this gap, meaning more holidays will be protected by consumer protection rules.

Consumer Minister Andrew Griffiths said:

When we book a package holiday we expect it all to go according to plan, but if a company goes bust it can ruin more than just the holiday, leaving people out of pocket or even stranded.

These new rules mean that internet explorers can book their holidays online, secure in the knowledge they will be compensated in the same way as someone who booked their holidays through a travel agent if something does go wrong.

New rules outlined today include:

  • an extension to current protections to cover millions of extra holidays
  • a requirement for better information to be provided to travellers at the point of booking, making it clear what their rights to refund are
  • ensuring the business that puts together the package holiday is responsible for the entire holiday – even if some elements will be fulfilled by other companies

The new rules will also provide clarity to businesses, increasing fairness in the travel industry by making online outlets as responsible for consumer protections as traditional travel agents.

The government is working with travel industry leaders to develop guidance for businesses to help them comply with the new regulations.

Regulations will be introduced in Parliament in April, with protections coming into force from 1 July 2018.

Notes to editors

  1. The Package Travel Directive consultation ran from 14 August 2017 to 25 September 2017.
  2. Holidays booked from 1 July 2018 will be captured by the new measures.
  3. Household expenditure stats provided by the Impact Assessment
  4. Holiday booking stats provided by ABTA Holiday Habits 2017
  5. Modernising consumer markets: green paper

Link: Press release: New laws to better protect millions of Brits who book holidays online
Source: Gov Press Releases

Press release: PM call with President Poroshenko: 11 April 2018

A No.10 spokesperson said:

The Prime Minister spoke with Ukrainian President Petro Poroshenko this evening about the attack on Sergei Skripal and his daughter and the reckless endangerment of the British public through the use of a military grade nerve agent developed by Russia.

President Poroshenko condemned the appalling act and pledged that the Ukraine would continue to stand shoulder to shoulder with the UK in the face of Russian aggression. The President also welcomed the news that the conditions of Mr Skripal and his daughter, Yulia, were improving.

The Prime Minister thanked President Poroshenko for the Ukraine’s support and expulsion of 13 Russian diplomats. She noted that this was not just a strong signal of solidarity with the UK, but also of commitment to our collective security. The Prime Minister highlighted that the breadth and extent of the international response to Salisbury sent a clear message that Russia’s malign actions will not be tolerated.

The leaders spoke about how Salisbury is only the latest act in a pattern of Russian behaviour which shows disregard for the international rules-based system, including its illegal annexation of Crimea and intervention in the Donbas, with the Prime Minister noting that continued support for Ukraine needs to be a key element in the West’s response.

The Prime Minister and President Poroshenko also discussed Ukraine’s reform agenda. They welcomed the progress that had been made, including through last year’s reform conference in London. They agreed on the importance of maintaining this progress, with the forthcoming Copenhagen reform conference an important opportunity.

They both welcomed the UK and Ukraine’s broad co-operation on defence and security and expressed the desire to develop this further in the future.

Link: Press release: PM call with President Poroshenko: 11 April 2018
Source: Gov Press Releases

Press release: More good news for British businesses as exports growth continues

Demand for world class British goods and services continues to grow around the globe according to new figures published by the ONS today (Wednesday 11 April).

UK exports rose from £59.4 billion to £627.6 billion between March 2017 and the end of February 2018 – an increase of 10.4%.

Today’s positive results for British business comes as a new report reveals that the growth in UK exports is set to double by 2030.

The report from HSBC found the export boom looks set to continue in the coming years, with the prediction that UK exports of goods and services will rise by 22% in value by 2020, and double by 2030. Their survey of more than 6,000 companies confirmed that nearly three-quarters (72%) of UK-based businesses expect their overseas trade to increase over the next 12 months.

HSBC’s new trade forecast also predicted that UK goods and services exports will increase by 10% in 2018 – the fastest pace of growth since 2011.

Indications so far are positive, with the country’s renowned service sector continuing to thrive with exports up 9.5% to £282.6 billion, increasing the service surplus to £108.3 billion. Goods exports also rose strongly by 11.3% to £345 billion. Exports continue to grow faster than imports with the overall trade deficit narrowing by £12.9 billion from £40.4 billion to £27.5 billion.

International Trade Secretary, Dr Liam Fox said:

The UK is entering a period of unprecedented economic opportunity, with latest figures showing a surge in exports together with optimism for continued export growth in the years ahead.

As an international economic department, we are supporting UK businesses from every part of the country to succeed on the global stage, and ensure this creates more jobs and prosperity in every part of the country.

The UK also remains a strong destination for investment with the record numbers of foreign direct investment (FDI) projects into the UK in 2016 to 2017. The Department for International Trade (DIT) recorded 2,265 FDI projects up 2% on the previous year – estimated to have created or safeguarded more than 108,000 jobs.

Background

Link: Press release: More good news for British businesses as exports growth continues
Source: Gov Press Releases

Press release: Extended bankruptcy for financial controller who diverted funds from her employer to herself

The 13-year Bankruptcy Restriction Order made on 15 February 2018 against Chasjit Verma (39) of Romford, Essex, followed an investigation by the Insolvency Service.

Chasjit Verma was made bankrupt on 4 March 2016, having presented her own petition. On the day of her petition, Chasjit Verma showed she owed £243,903, with £164,507 going to her former employer.

But in making the bankruptcy restrictions order, the court accepted evidence presented by the Insolvency Service, which showed that the significant sum owed to her former employer was as result of Chasjit Verma abusing her position of trust as a financial controller by misappropriating funds.

The court heard evidence that Chasjit Verma was employed as a financial controller by the Jubilee Hall Trust Limited in July 2003 and her duties were extended to a related company, Jubilee Hall 2000 Limited.

As financial control, Chasjit Verma held a position of trust with her former employer and provided book-keeping services, including paying suppliers and providing information to the Management and Trustees of Jubilee Hall Trust Limited’s external accountants.

But between 2 April 2015 and 3 November 2015, Mrs Verma initiated unauthorised payment transfers totalling £164,507 from her employer’s bank accounts to bank accounts which were not legitimate consultants engaged by the Jubilee Hall Trust Limited or Jubilee Hall 2000 Limited.

The funds were transferred to Chasjit Verma’s accounts or accounts controlled by her and this breached the duty of trust she owed to companies whose funds she has access to, by virtue of her position.

Laura Nicholls, the Official Receiver, said:

Mrs Verma held a position of trust with her former employer, which she subsequently breached by carrying out actions of dishonesty.

The Insolvency Service looks closely at individuals and takes action where wrongdoing is uncovered. These proceedings should serve to protect the public from future misconduct by restricting Mrs Verma from obtaining credit and acting in the management of a company.

The period of restrictions is in the top bracket, the maximum being 15 years, to reflect the seriousness of the case.

The order means Mrs Verma is therefore bound by the restrictions set out in insolvency law that a bankrupt is subject to until they are discharged from bankruptcy – normally 12 months – until 2030. In addition, she cannot manage or control a company during this period without leave of court.

Notes to editors

Chasjit Verma is from Romford and her date of birth is March 1979.

The Bankruptcy Order was made against Mrs Chasjit Verma on 4 March 2016 following a petition presented by Mrs Chasjit Verma herself on 4 March 2016.

The County Court at Romford granted a 13 year Bankruptcy Restriction Order on 15 February 2018. Mrs Chasjit Verma did not defend the proceedings against her.

Laura Nicholls, the Official Receiver, acted for the Insolvency Service and the order was pronounced at the County Court at Romford on 15 February 2018, by Deputy District Judge Slaney.

If the Official Receiver considers that the conduct of a bankrupt has been dishonest or blameworthy in some other way, he (or she) will report the facts to court and ask for a Bankruptcy Restrictions Order (BRO) to be made. The court will consider this report and any other evidence put before it, and will decide whether it should make a BRO. If it does, the bankrupt will be subject to certain restrictions for the period stated in the order. This can be from 2 to 15 years.

These are restrictions set out in insolvency law that the bankrupt is subject to until they are discharged from bankruptcy – normally 12 months and include that bankrupts:

  • must disclose their status to a credit provider if they wish to get credit of more than £500
  • who carry on business in a different name from the name in which they were made bankrupt, they must disclose to those they wish to do business with the name (or trading style) under which they were made bankrupt
  • may not act as the director of a company nor take part in its promotion, formation or management unless they have a court’s permission to do so
  • may not act as an insolvency practitioner, or as the receiver or manager of the property of a company on behalf of debenture holders

Additionally, a person subject to a Bankruptcy Restrictions Order, may not be a Member of Parliament in England or Wales.

All public enquiries concerning the affairs of the company should be made to: The Official Receiver, Public Interest Unit, 2nd Floor, 3 Piccadilly Place, London Road, Manchester, M1 3BN. Tel: 0161 234 8531 Email: piu.north@insolvency.gsi.gov.uk.

The Insolvency Service, an executive agency sponsored by the Department for Business, Energy and Industrial Strategy (BEIS), administers the insolvency regime, and aims to deliver and promote a range of investigation and enforcement activities both civil and criminal in nature, to support fair and open markets. We do this by effectively enforcing the statutory company and insolvency regimes, maintaining public confidence in those regimes and reducing the harm caused to victims of fraudulent activity and to the business community, including dealing with the disqualification of directors in corporate failures.

BEIS’ mission is to build a dynamic and competitive UK economy that works for all, in particular by creating the conditions for business success and promoting an open global economy. The Criminal Investigations and Prosecutions team contributes to this aim by taking action to deter fraud and to regulate the market. They investigate and prosecute a range of offences, primarily relating to personal or company insolvencies.
The agency also authorises and regulates the insolvency profession, assesses and pays statutory entitlement to redundancy payments when an employer cannot or will not pay employees, provides banking and investment services for bankruptcy and liquidation estate funds and advises ministers and other government departments on insolvency law and practice.

Further information about the work of the Insolvency Service, and how to complain about financial misconduct, is available.

Contact Press Office

Media enquiries for this press release – 020 7596 6187 or 020 7637 6498

Press Office

The Insolvency Service


4 Abbey Orchard Street
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SW1P 2HT

This service is for journalists only. For any other queries, please contact the Insolvency Enquiry line on 0300 678 0015.

For all media enquiries outside normal working hours, please contact the Department for Business, Energy and Industrial Strategy Press Office on 020 7215 1000.

You can also follow the Insolvency Service on:

Link: Press release: Extended bankruptcy for financial controller who diverted funds from her employer to herself
Source: Gov Press Releases

Press release: Sajid Javid announces details of review of local government finance governance and processes

Secretary of State for Housing, Communities and Local Government, Sajid Javid, has today (11 April 2018) announced details of an independent review of the processes and procedures that underpin the Ministry’s governance of the business rates system.

The review will be led by former Director General for Public Services at Her Majesty’s Treasury, Andrew Hudson. Andrew has also previously held the position of chief executive of the Valuation Office Agency, as well as having worked in local government and has significant experience of working at the interface of policy and operations.

Secretary of State for Housing, Communities and Local Government, Sajid Javid, said:

As we move towards local government retaining 75% of locally collected business rates, it is vital that the business rates retention system operates as smoothly as possible. This review, led by an independent expert in this field, will ensure robust processes across the board.

Office address and general enquiries

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Link: Press release: Sajid Javid announces details of review of local government finance governance and processes
Source: Gov Press Releases

Press release: New figures reveal 1 in 11 anglers are junior anglers

Fishing licence sales show a huge increase in popularity among children with 1 in 11 anglers being juniors according to new figures released by the Environment Agency today.

The introduction of free fishing licences for children in 2017 has led to a 53% increase with more than 79,000 junior licences issued last year.

The figures were welcomed by the agency in light of challenges in attracting juniors to the sport given the popularity of game consoles, TV and social media.

Kevin Austin, Head of Fisheries at the Environment Agency, said:

While today’s figures are welcomed and encouraging, we mustn’t rest on our laurels. Today’s children are the anglers of tomorrow and it’s important we attract them to the sport early. We’re really pleased to see that a growing number of young people are taking up the offer of a free junior licence, helping them to enjoy the great outdoors and this great sport.

Children today have a wealth of technology at their fingertips, and coupled with the costs parents face, it’s easy to see why fewer children are enjoying outdoor activities. Through our continued investment into fishing, our aim is to ensure the sport continues for generations to come.

From April, the age of free junior licences change from 12-16 to 13-16. Junior fishing licence work will continue to be supported by Environment Agency partners such as Angling Trust, Get Hooked on Fishing and National Fishing Month. Those under thirteen will not be required to purchase a licence.

All fishing licence income is used to fund work to protect and improve fish stocks and fisheries. The Environment Agency works in partnership with the Angling Trust, Get Hooked on Fishing and National Fishing Month to offer free fishing events and activities.

To find an event close to you take a look at get fishing. To buy a licence online visit: www.gov.uk/get-a-fishing-licence

Notes to editor

  • Figures quoted are for England and Wales
  • Juniors still need to get a licence in order to fish but the licence will be free at get a fishing licence.
  • These changes have also been implemented across Wales. Natural Resources Wales is the lead.
  1. Junior sales
  • 2015/16: 60,762
  • 2016/17: 52,117

Link: Press release: New figures reveal 1 in 11 anglers are junior anglers
Source: Environment Agency