Management techniques
Quality control
Postal services
Quality auditing
Consumer-supplier relations
Consumers
Link: BS EN 14012:2019 Postal services. Quality of service. Complaints handling principles
Source: BSI Standards
Management techniques
Quality control
Postal services
Quality auditing
Consumer-supplier relations
Consumers
Link: BS EN 14012:2019 Postal services. Quality of service. Complaints handling principles
Source: BSI Standards
