BS ISO/IEC 19988:2017 Information technology. Core Business Vocabulary Standard

Quality assurance systems
Personnel management
Training
Vocabulary
Marketing
Questionnaires
Data processing
Records (documents)
Data acquisition
Management
Handbooks
Organizations
Quality management
Consumer-supplier relations
Data handling
Personnel
Quality auditing
Fieldwork
Instructions for use
Link: BS ISO/IEC 19988:2017 Information technology. Core Business Vocabulary Standard
Source: BSI Standards