Press release: Environment Agency to remove wrecks from River Thames at West Molesey

The boats at Cherry Orchard gardens in West Molesey, Surrey, have all been served with formal ‘wreck’ notices which, under Section 16 of the Thames Conservancy Act 1932, gives the Environment Agency the power to remove and destroy the boats – by blowing them up if necessary!

However, tomorrow’s operation will see the boats lifted out by a barge-mounted crane, crushed and removed to the Environment Agency’s depot at Sunbury for disposal. An Environment Agency patrol launch will also be on hand to manage river traffic.

Barry Russell, the Environment Agency’s Waterways Manager for the non-tidal River Thames, said:

Irresponsible owners have allowed a number of boats to sink in this location. They then walked away from their responsibility to raise and remove them themselves, leaving the rest of the River Thames boating community to cover the costs through the boat registration fees they pay us, and which funds our service.

To maximise the cost-effectiveness of the operation, the River Thames Waterways team has secured the services of the barge-mounted crane and its crew from the Environment Agency’s Operations Management team. It is normally used to support engineering projects such as the creation of flood defences. This represents a considerable saving compared to using external contractors. It will also seek to remove as many wrecks as possible until the barge is required for other duties elsewhere on the river.

Barry continues:

The boats we are removing are not a pollution risk, and are not obstructing the main navigation. These are the two criteria which would see us intervene as a matter of urgency. But they are an eyesore and have blighted the local riverscape for some considerable time, and enough is enough.

Despite our best efforts to trace and encourage the owners to do the right thing themselves, they clearly have no intention of doing so. Consequently, having followed due legal process, we are taking charge of the situation.

Where we can, we will seek to recover our costs from the owners. They can expect a hefty bill which, if they had maintained their boats properly and not allowed them to sink in the first place, they would have avoided.

Link: Press release: Environment Agency to remove wrecks from River Thames at West Molesey
Source: Environment Agency

Press release: UK Government launches first public sector counter fraud profession

  • The Government Counter Fraud Profession will deliver new standards, guidance and tools to help build counter fraud capability across 10,000 public sector counter fraud specialists.
  • Minister for the Constitution, Chloe Smith MP says: “The profession shows the government’s continued dedication to protect public services against attacks by a small group of unscrupulous people who break the law for their own personal gain.”

The UK government is today cementing its commitment to tackle fraud and error across the public sector by launching its counter fraud profession.

Fraud is a hidden crime, and to fight it you first have to find it. The profession will bring together 10,000 counter fraud specialists to help members develop their skills, knowledge and experience. Building this community will help improve detection and prevention of fraud in essential public services and will help to stop diverting taxpayers’ money from those people who really need them.

Minister for the Constitution, Chloe Smith MP said:

Our fight against fraud in the public sector is crucial in helping us build a fairer society.

The launch of the Government’s Counter Fraud Profession is part of our smarter government initiative and will help make the UK a global leader in fraud prevention and detection.

The profession shows the government’s continued determination to protect public services against attacks by a small group of unscrupulous people who break the law for their own personal gain.

The government continues to take proactive and rigorous steps to fight fraud and fight economic crime. Since 2016 the National Fraud Initiative has saved the taxpayer over £300 million by detecting and preventing fraud and error in the public sector, ensuring the money is being spent on delivering essential public services.

Link: Press release: UK Government launches first public sector counter fraud profession
Source: Gov Press Releases

Press release: Projects lay the groundwork for a future of robolawyers and flying cars

  • 15 winning bidders for the £10m Regulators’ Pioneer Fund were announced today by Business Secretary Greg Clark
  • Fund will support bodies to create a regulatory environment that gives innovative businesses the confidence to invest, innovate and deploy emerging technologies for the benefit of consumers and the wider economy.

Business Secretary Greg Clark has today (5 October 2018) awarded £10 million to UK regulators to help drive forward innovation in the public sector and help it seize long-term opportunities including the growth of Artificial Intelligence (AI) and the future of mobility.

The Regulators’ Pioneer Fund is funding 15 unique projects that will unlock the economic opportunities identified in the government’s modern Industrial Strategy.

Winning projects include:

  • nearly £700k to regulator Ofcom for a project that uses blockchain technology to improve UK telephone number management
  • nearly £700k for the Solicitors Regulation Authority to support business innovations that will use Artificial Intelligence (AI) to transform the legal services market for small businesses and consumers
  • up to £1 million for the Civil Aviation Authority to support a project that includes a ‘regulatory lab’ that will bring together relevant bodies to unblock legislative and regulatory barriers to innovations like flying taxis

Business Secretary Greg Clark said:

The UK’s regulatory environment is recognised as being among the best in the world and through our modern Industrial Strategy we are building a business environment in which Britain’s dreamers, developers and disruptors can continue to thrive.

These projects will further strengthen our regulatory system and ensure that it keeps pace with the innovation and technological advances needed to power our economy now and in the future.

The Solicitors Regulation Authority’s project, Data-Driven Innovation in Legal Services, in partnership with Nesta’s Challenge Prize Centre, will seek out and accelerate ethical AI-powered business innovations that support their regulatory objectives. The focus will be on growing the large underdeveloped legal services market for small businesses and consumers, where AI and automation can have a transformative impact.

Paul Philip, SRA Chief Executive said:

We are pleased that our proposal has secured pioneer funding and we are looking forward to working with Nesta on the new SRA Innovate Testbed. Smart use of technology could help tackle the problem that far too many people struggle to access expert legal advice. It will help us further build on our work to encourage new ways of delivering legal services, benefiting both the public and small business.

The Fund will help regulators support businesses get new products and services to market and capitalise on the society-changing trends and industries of the future, where the UK can build on its emerging and established strengths to become a world leader.

The 4 Grand Challenges identified in the government’s modern Industrial Strategy are:

  • AI and data: putting the UK at the forefront of the AI and data revolution
  • Ageing society: harnessing the power of innovation to meet the needs of an ageing society
  • Clean growth: maximising the advantages for UK industry from the global shift to clean growth
  • Future of mobility: becoming a world leader in shaping the future of mobility

The Civil Aviation Authority’s project, Innovation in Aviation Engagement Capability, includes the establishment of a new advisory service, giving innovators preliminary regulatory guidance while the CAA’s new Canary Wharf London base will also be more closely located to East London’s Tech City. It also includes a new regulatory ‘sandbox’ to allow testing, and a regulatory lab that convenes relevant bodies to identify future legislative and regulatory barriers to innovations such as flying taxis.

Tim Johnson, Director at the UK Civil Aviation Authority, said:

We have already seen many global aviation and aerospace innovators choose the UK to develop their new products and services whether they are traditional operators in the sector or are new market entrants. We look forward to continuing to play our role in facilitating successful innovation.

Innovation brings tangible benefits to the UK’s economy and to the many people and businesses that use our airspace. The CAA recognises that it has an important role to play in facilitating innovation in aviation, and in doing so continue to focus on passenger and public safety and security. We are delighted to have support from the Regulators Pioneer Fund to advance this innovation agenda.

With its support, we will be able to give some innovators earlier guidance on proposals, allow more safe testing of new products and services and develop new regulatory frameworks for emerging technologies.

Mark Birse, Group Manager Device Safety, Surveillance, Software and Apps at MHRA, said:

We are thrilled to have been successful in our bid for the Pioneer Fund as we are committed to supporting innovative projects in order to protect health and improve lives.

This pilot project, in conjunction with NHS Digital, is aimed at producing synthetic datasets which will help innovators validate software and apps to be able to bring them to market at the earliest, safest opportunity.

The winning regulators will launch their projects in October. All applicants for the Fund have been invited to join a new ‘Regulators’ Innovation Network’, a group run by the Department for Business, Energy and Industrial Strategy to encourage the sharing of best practice and to help forge new partnerships among regulators, government and industry, helping to ensure the regulatory system encourages innovation and remains simple for businesses to comply with.

The Regulators Pioneer Fund follows the Modernising Consumer Markets Green Paper which set out how regulators should ensure that consumers are not being unfairly penalised by suppliers who hold information on their behaviour as well as looking at how their own data can be made more accessible to consumers and making it easier for people to switch to better value services.

Notes to editors:

The 15 projects winning projects, subject to agreement of contracts, are listed below against each of the Grand Challenge areas they will help to take on.

Artificial Intelligence and data

  • Information Commissioner’s Office – Regulators’ Business Privacy Innovation Hub: the new hub will work in partnership with other regulators to provide expert support to businesses on ensuring information privacy and data protection – helping them build the confidence to create innovative products and services. A pool of ICO experts will work with other regulators to enable innovation in sectors and develop approaches based on ‘privacy by design’.
  • Ofcom – Using blockchain technology to improve UK telephone number management: As telephone networks move online, Ofcom will develop a secure sandbox environment – in partnership with industry – for voice communications providers to trial porting and managing telephone numbers using blockchain. This testbed environment will allow users to build interfaces, test business processes and rules, and trial security arrangements.
  • Ofgem – Secure Data Exchange: This new service will deliver a better user experience for anyone who exchanges information with Ofgem or wishes to know what information is available from Ofgem. It will enable a transformation in the way data is exchanged and managed between regulated marketplace participants; easy and effective data exchanges will facilitate market disruption, driving better consumer outcomes.
  • Ofgem – Energy Market Challenge: Ofgem and Nesta’s Challenge Prize Centre will together launch a major initiative which stimulates the development of better services for the 8 million households who are not engaged in the energy market and who are supplied their energy through higher rate tariffs. Building on the Open Banking model, Ofgem will provide a safe environment for innovative firms to develop and implement the ideas that will provide better services to customers through a range of potential services such as AI-assisted services, integrated money management apps, online banking apps and chatbots.
  • Intellectual Property Office – AI solutions to enhance the intellectual property right (IPR) online filing process: To ensure that Intellectual Property Office continues to deliver for its customers and maintain its ranking as one of the world-leading intellectual property (IP) offices, the benefits of innovative Artificial Intelligence (AI) solutions will be assessed and implemented to modernise the process of filing for Intellectual Property Rights (IPRs), for example by using AI-powered preliminary searches for applicants filing for patents, trade marks and designs as part of the online filing process.
  • Solicitors Regulation Authority – Data-Driven Innovation in Legal Services: The new SRA Innovate Testbed is an open innovation competition, created in partnership with Nesta’s Challenge Prize Centre, to seek out and accelerate ethical AI-powered legal services. The focus will be on growing the underdeveloped legal services market for small businesses and consumers, where AI and automation can have a transformative effect on improving access to the help they need. It will be open to law firms, tech companies, civil society organisations, universities, academics and any other innovators looking to collaborate to bring these into the market.
  • Financial Conduct Authority – Digital Regulatory Reporting: the FCA and Bank of England are looking at how technology could potentially improve the efficiency of the current regulatory reporting process. They are investigating the feasibility of codifying some reporting requirements to make them machine readable and machine executable, potentially making the legal terminology used today easier for humans and machines to understand. In the future, this could lead to efficiency gains, reducing barriers to entry and promoting competition.

Ageing society

  • Care Quality Commission – Supporting innovation in health and social care: With innovative and technologically-enabled models of care developing rapidly, it is important that regulation can keep pace and continue to ensure people receive high quality care. This project will explore how CQC can encourage good models of innovation that maximise benefits while keeping people safe, and test out new ways of engaging with innovative providers, such as regulatory sandboxing.
  • MHRA – Developing and applying datasets for the validation of algorithms: In partnership with NHS Digital, MHRA will develop synthetic datasets to validate algorithms and artificial intelligence used in medical devices. A small group of innovators will be invited to validate their algorithms against the synthetic data as a pilot. If successful, the synthetic data sets would be made available to innovators to validate their products.

Clean growth

  • Ofgem – Future Services Lab: Ofgem recently concluded that the retail energy market design, in which suppliers play a broad and central role, may not maximise future benefit for consumers. Fundamental regulatory reforms are therefore being considered. In the Future Services Lab Ofgem will work with the Energy Systems Catapult to iteratively trial and refine these potential changes. Households will be invited to participate in small trials of alternative retail models. A cross-functional team of policy experts, service designers and researchers will constantly visit and gather feedback from these trials, rapidly iterating future plans to find the best model to roll out.
  • Scottish Environment Protection Agency – Decommissioning Regulatory Hub: This project will provide a safe, collaborative environment that supports industry to develop and test innovative new products/services in support of decommissioning. It will bring together operating companies and multiple regulators (from the oil and gas industry and the waste supply chain) to address cross-cutting areas, share best practices, create innovative solutions and manage the associated risks together.

Future of mobility

  • Maritime and Coastguard Agency – Putting Wind in the Sails of the UK Autonomous and Smart Shipping Industries: This project will establish a regulatory ‘innovation lab’ bringing together industry specialists, academics and government to: Pioneer new approaches to the regulatory challenges facing the Smart Shipping and Maritime Autonomous Surface Ship (MASS) industry and make marine and maritime data assets available to remove barriers and catalyse new collaborations, in order to drive innovation and support the UK as a world leader in this space.
  • Civil Aviation Authority – Innovation in Aviation Engagement Capability: This proposal includes the establishment of a new advisory service to give innovators some preliminary regulatory guidance and the CAA a better understanding of the innovation pipeline. It also includes building a new regulatory sandbox to allow testing of selected innovations in carefully controlled environments, and creating a regulatory lab to work with relevant organisations to develop new regulatory frameworks and policies for innovations such as flying taxis and automated systems. The CAA’s new Canary Wharf London base will also be more closely located to East London’s Tech City.
  • UK Space Agency – The Spaceflight Licensing Digital Gateway will ensure that the UK’s licensing regime for commercial space operations keep pace with this innovative sector. The Government is working to develop a ‘a one-stop shop’, by which operators will apply for spaceflight licences from both the UKSA and CAA.

Link: Press release: Projects lay the groundwork for a future of robolawyers and flying cars
Source: Gov Press Releases

Press release: Lloyds issued with legal directions for PPI breaches

The Competition and Markets Authority (CMA) has issued Lloyds with legal directions after it failed to send annual payment protection insurance (PPI) reviews and provided incorrect PPI data to its customers. It is now requiring Lloyds to put effective systems and procedures in place to prevent similar incidents from happening in the future.

This is not the first time Lloyds has breached the CMA’s PPI order, having reported 6 breaches in 2016 for failing to provide customers with correct data and annual reminders.

The CMA’s action comes after an investigation into PPI by the Competition Commission, concluding in 2011. One of the measures introduced was for customers to receive an annual review once a year from their provider, setting out clearly how much they had paid in and their right to cancel the policy.

The CMA decided to act against Lloyds after IT problems meant approximately 14,000 of its customers did not receive this reminder between 2012 and 2018. Lloyds also provided incorrect information on PPI premiums in annual reviews it sent to 2,884 customers.

Adam Land, the CMA’s Senior Director of Remedies, Business and Financial Analysis, said:

We are disappointed that Lloyds has again failed to provide these important reminders or provide accurate data to its customers.

These are serious breaches and, as we did with Barclays in August, we are issuing Lloyds with legal directions which can be enforced by a Court to ensure they comply.

Following a series of breaches, we’re now requiring legal assurances from Lloyds that they have measures in place to prevent similar breaches from ever happening again.

The annual PPI review is an important measure so customers know they still have a policy and how much it is costing them each year, as well as their right to cancel or switch.

Lloyds has started sending its apology letters to affected customers and has provided a reminder of their right to cancel the policy and an offer to refund premiums.

Notes to editors

  1. The CMA is the UK’s primary competition and consumer authority. It is an independent non-ministerial government department with responsibility for carrying out investigations into mergers, markets and the regulated industries and enforcing competition and consumer law. For CMA updates, follow us on Twitter, Facebook and LinkedIn.
  2. Lloyds Banking Group is in breach of the Payment Protection Insurance Market Investigation Order 2011 (the PPI Order). One of the requirements of the order is that all PPI customers would receive an annual review from their provider setting out information including how much they had paid into their policy.
  3. Directions are a formal enforcement instrument, which can be used to ensure that an Enterprise Act 2002 remedy imposed by the CMA, in this case the PPI Order, is complied with fully.
  4. On 28 June 2018, Lloyds notified the CMA of the breaches. The CMA acknowledges the co-operation it has received from Lloyds during the course of the investigation into these breaches and the actions already taken by Lloyds.
  5. The CMA does not currently have the power to impose financial penalties for breaches of this kind. The CMA has called for such powers in order to increase incentives for businesses to comply with market and merger remedies and to rectify any breaches quickly.
  6. Media enquiries should be directed to 020 3738 6460 or press@cma.gov.uk

Link: Press release: Lloyds issued with legal directions for PPI breaches
Source: Gov Press Releases