BS ISO/IEC 20000-10:2018 Information technology. Service management Concepts and vocabulary

Fieldwork
Personnel
Data acquisition
Consumer-supplier relations
Instructions for use
Records (documents)
Management
Vocabulary
Quality auditing
Questionnaires
Quality assurance systems
Personnel management
Quality management
Organizations
Marketing
Training
Handbooks
Data handling
Data processing

Link: BS ISO/IEC 20000-10:2018 Information technology. Service management Concepts and vocabulary
Source: BSI Standards

Press release: PM meets Prime Minister of Malta: 17 September 2018

A Downing Street spokesperson said:

Prime Minister Theresa May today met Prime Minister Joseph Muscat of Malta at Downing Street.

Ahead of the informal Council in Salzburg later this week, the leaders discussed the Chequers proposal, and the importance of achieving a mutually beneficial economic and security partnership between the UK and the European Union.

The leaders then discussed working together to tackle shared challenges including migration and modern slavery. The leaders acknowledged existing close bilateral cooperation in these areas and agreed that work should continue to disrupt the networks employed by people traffickers.

Finally, the Prime Minister gave an update on the investigation into the use of a nerve agent in Salisbury and the leaders looked forward to swift progress on the EU Chemical Weapons Sanctions regime at the October Foreign Affairs Council.

Link: Press release: PM meets Prime Minister of Malta: 17 September 2018
Source: Gov Press Releases

Press release: New approach for roadworks in Kent

Hundreds of millions of pounds are being invested in road improvements in the coming years, including four major improvement schemes, thousands of maintenance and renewals projects and measure to increase the road network’s resilience to disruption.

Now, business, civic and community leaders from across Kent have been invited to form an advisory group that can advise Highways England, Kent County Council and Medway Council on their priorities and help make sure that roadworks across the county are well coordinated and communicated.

The work is part of a new team, the Kent Corridor Coordination Group, which is made up of Highways England and their delivery partners and local highway authority officers from Kent County Council and Medway Council.

Already the group has helped to benefit drivers by collaborating to rescheduling a planned footbridge replacement to minimise disruption and by facilitating routine maintenance using the same roadworks as major schemes.

Group of people talking at the Coordination Group
Civic, business and transport leaders form across Kent gather at County Hall

Karen Davies, chair of the Kent Corridor coordination group said:

There is a massive amount of investment going into Kent’s road network – bringing significant benefits, but also meaning it is more important than ever that all the work is coordinated closely.

Taken separately or together, the improvements we are delivering in Kent will help to make the county a better place to live, visit and do business in. They represent a huge investment in Kent’s economy, and each project will help to keep journeys safe and reliable.

We appreciate that roadworks can be frustrating, and we are working hard to keep disruption to a minimum and make sure that all the different sets of road works are closely coordinated. The work of this group will help us do just that and we look forward to a productive partnership.

Kent County Council Cabinet Member for Planning, Highways, Transport and Waste Mike Whiting said:

Kent is the gateway to Europe and the stresses and pressures on our roads are unique.

By working together it gives us the best chance to make sure Kent’s road users and communities are kept safe, informed and can make their daily journeys with confidence.

The amount of investment planned for Kent is fantastic, but the potential to cause disruption to Kent’s communities and businesses is very real.

This group has already started to demonstrate and to deliver sensible decisions and actions that have made a positive impact to Kent’s roads and communities.

I am confident that the group will be able to build from these early successes and to make a real long term difference.

We at Kent County Council are proud to be an active partner of the group.

Dover District Councillor Nigel Collor said:

Dover District Council was pleased to take part in this event as we have some unique issues with the Highways England roads, the A2 & the A20, running through our District.

As anticipated traffic grows works currently in hand, including the Lower Thames Crossing, will effect the traffic flows into and out of the Dover area thus local needs require consideration with some urgency. With this in mind Dover District Council has nominated a representative to work with the Group as the coordination moves forward.

Tom Cotton, Head of Licensing and Infrastructure Policy at the Road Haulage Association said:

The RHA welcome improvements to the network, improving journey time and reducing congestion on good quality roads. The RHA advocate faster improvement times, so that the economic benefit can be realised earlier to all road users, even if this is more costly.

The RHA will play a full role in this new advisory panel and ensure that we put the views of our members directly to the people making decisions about roadworks.

South East Coast Ambulance Service Paramedic and Operational Team Leader Ian Heskett said:

SECAmb welcomes the opportunity to be involved in this group and discussions aimed at improving planning and lessening the impact of roadworks across the region. We look forward to working closely with Highways England and other key stakeholders as well as liaising closely with our colleagues in the wider NHS.

Ruth Du Lieu, Medway Council’s Assistant Director of Frontline Services, said:

We will be working in partnership with other highways authorities in the Kent Corridor co-ordination group to ensure that roadworks across these areas cause minimum disruption to road users.

Road improvements under construction include creating a new junction on the M20 near Ashford, upgrading the M20 to a smart motorway between junctions 3 and 5 and work to improve the resilience of the M20 to cross channel disruption. In addition, detailed plans have been published to upgrade two junctions on the A2 and a new flyover for the M2 at junction 5 near Stockbury.

And in the longer term, a new Lower Thames Crossing – the biggest road project in a generation – will create a brand new link between Kent and Essex, spur growth and relieve the congestion at the Dartford Crossing.

General enquiries

Members of the public should contact the Highways England customer contact centre on 0300 123 5000.

Media enquiries

Journalists should contact the Highways England press office on 0844 693 1448 and use the menu to speak to the most appropriate press officer.


Link: Press release: New approach for roadworks in Kent
Source: Gov Press Releases

The Environment Agency (Teggsnose Reservoir and Langley Bottoms Reservoir) Drought Order 2018

This Order, made on the application of the Environment Agency, makes provision to meet a deficiency in the level of water in the Teggsnose and Langley Bottoms reservoirs, which arises from an exceptional shortage of rain and poses a serious threat to the flora and fauna which are dependent on those waters, including flora and fauna in the River Bollin into which these reservoirs flow. In accordance with section 74(3) of the Water Resources Act 1991, this Order will cease to have effect on 12th March 2019 (within six months of the day on which the Order comes into force).

Link: The Environment Agency (Teggsnose Reservoir and Langley Bottoms Reservoir) Drought Order 2018
Source: Legislation .gov.uk

Press release: Phase Two of the Community Housing fund is now open

The £163 million fund is available for community-led groups to drive forward their ambitions for delivering new affordable housing schemes across England up to 31st March 2020.

Phase One of the fund launched in July, supports applications for capacity building, pre-development revenue funding and capital funding for local infrastructure projects.

Phase Two bidding is now open to eligible organisations to bid for capital grants to fund the costs of acquiring land and building community-led housing schemes.

The fund aims to give local people a leading and lasting role in delivering local affordable housing.

Jackie Jacob, General Manager for Housing Programmes, at Homes England said: “Community-led housing is about giving local people the lead to solve local housing problems and provide affordable homes in their communities.

“At Homes England, we’re committed to increasing the supply of affordable housing where it’s most needed. It’s great to make funding available for community groups across England to transform how the homes are delivered locally.”
Bidding is open to a range of organisations. Both Local authorities and Registered Providers may apply on behalf of community groups to support them through this process.

Bidding for both phases is now open on a Continuous Market Engagement basis via the Homes England Portal. This will remain open to new applications until funding is fully committed or until 31 December 2019, whichever occurs first.

Further details are available in the Prospectus and the Addendum to the Prospectus for Phase Two published on Gov.uk

For further media information please contact:

Nosheen Haque, 0161 200 6131, nosheen.haque@homesengland.gov.uk
Or Patsy Cusworth, 020 7393 2201, patsy.cusworth@homesengland.gov.uk

Notes to editors:

In order to ensure that the schemes supported by the Community Housing Fund are truly community-led, proposals should ensure that:

• Meaningful community engagement and consent occurs throughout the development process. The community does not necessarily have to initiate and manage the process, or build the homes themselves, though some may do;

• The local community group or organisation owns, manages or stewards the homes and in a manner of their choosing, and this may be done through a mutually supported arrangement with a Registered Provider that owns the freehold or leasehold for the property; and

• The benefits to the local area and/or specified community must be clearly defined and legally protected in perpetuity.

Bidding is open to all organisations which are, or intend to become, constituted as a body corporate, or an equivalent form of constituted body. Eligible organisations include, but are not restricted to:

• Registered charity;

• Company Limited By Guarantee;

• Community Benefit Society

• Co-operative Society;

• Community Interest Company;

• An organisation of another type operating as a social enterprise and principally reinvesting their surpluses for social benefit;

• Registered Provider of social housing; or

• Local authority.

Organisations which intend to be the landlord of low-cost rental properties funded by Homes England capital grant programmes must be – or intend to become – registered as a provider of social housing (a ‘registered provider’) with the Social Housing Regulator (‘the Regulator’) before completion of any developments funded through those programmes and any payment of funding. It is not, however, a requirement to be a registered provider before applying for Homes England grant.

The requirement to be a registered provider does not apply to organisations that will not act as the landlord of low-cost rental property. Where an organisation is delivering homes for low-cost homeownership – including shared ownership – for example, there is no requirement for that organisation to be a registered provider.

Local authorities or Registered Providers may apply on behalf of community groups and other organisations and, in those cases, the lead bidding organisation will remain directly accountable for the funds, where appropriate.
For applications not directly submitted by community-led organisations the applicant must demonstrate how the identified community will be engaged in the development proposal and how this will support the objectives of the Fund.

All organisations applying to the Fund will be required to submit details of the proposed activity through the Homes England bidding portal

Homes England is the new housing delivery organisation that has been created to adopt a more commercial approach to respond to the long term housing challenges facing this country. The new, expanded agency will play a far bigger role in investing in supply and intervening in the market to help deliver 300,000 homes a year by the middle of the next decade.

Homes England will act differently from its predecessor, bringing together money, land, expertise and planning and compulsory purchase powers to accelerate the supply of new homes and address affordability issues in areas of highest demand.

For more information visit Gov.uk or follow us on Twitter

Link: Press release: Phase Two of the Community Housing fund is now open
Source: Gov Press Releases